| Technical Services | |
Application Customization
Most of our customers have some level of "unique" requirements.
One of the main benefits of a Foresight solution is its ability to be
tailored to your specific business needs and practices. Our network
of application developers can assist you in identifying which application
modules/programs require changes in your environment, and can make those
modifications exactly to your specifications.
Product Upgrades/Updates
While we do deliver tools and utilities to simplify the upgrade and patch
application process, some customers elect to have one of our specialists
actually perform this function. This can save time and money for
your internal staff, and provides a certain "comfort level" that the job
will be done right the first time.
Database Maintenance & Tuning
Progress is the most stable database you can buy for our software, and
requires the least regular management and maintenance of any other product
in its class. Its performance, however, can be improved with regular
"tune-ups". Our database specialists are experts in helping you get
the most robust performance from this critical system element.
Database Upgrades
Occasionally, Progress (and other database vendors) will offer an upgrade
to the database underlying your Foresight application. In some
cases, applying this upgrade will cause inconsistencies in the application
code. Correcting this issue is relatively simple, but many of our
customers request that we either perform the upgrade, or assist in
supervising their internal personnel in doing so.
System Integration
While our software is broad in scope, there may be situations where
your business requires that it "talk" to other systems either within your
organization, or with your customers or vendors. Our knowledge of
internal data and program structures allows us to identify exactly where
these communication points should occur, and provide linking programs
where required.