Technical Services

 

Foresight can provide virtually any level of installation, data, and customization services you may require.  Additionally, our Consulting Services can partner with you in various consulting engagements to help in every phase of system implementation  and beyond.   Some sample technical engagements include:
 
Application Conversions
In many cases, if you are moving to a new system, you will want/need to migrate much of the data in your existing system to the new one.  Our network of database and system specialists can assist in identifying which data should be ported, how it should be ported, and develop custom processes and routines to get the right data to the right place.

Application Customization
Most of our customers have some level of "unique" requirements.  One of the main benefits of a Foresight solution is its ability to be tailored to your specific business needs and practices.  Our network of application developers can assist you in identifying which application modules/programs require changes in your environment, and can make those modifications exactly to your specifications.

Product Upgrades/Updates
While we do deliver tools and utilities to simplify the upgrade and patch application process, some customers elect to have one of our specialists actually perform this function.  This can save time and money for your internal staff, and provides a certain "comfort level" that the job will be done right the first time.

Database Maintenance & Tuning
Progress is the most stable database you can buy for our software, and requires the least regular management and maintenance of any other product in its class.  Its performance, however, can be improved with regular "tune-ups".  Our database specialists are experts in helping you get the most robust performance from this critical system element.

Database Upgrades
Occasionally, Progress (and other database vendors) will offer an upgrade to the database underlying your Foresight application.  In some cases, applying this upgrade will cause inconsistencies in the application code.  Correcting this issue is relatively simple, but many of our customers request that we either perform the upgrade, or assist in supervising their internal personnel in doing so.

System Integration
While our software is broad in scope, there may be situations where your business requires that it "talk" to other systems either within your organization, or with your customers or vendors.  Our knowledge of internal data and program structures allows us to identify exactly where these communication points should occur, and provide linking programs where required.