Emergency Support Number - 770-876-9505 (for on-maintenance customers)
We understand that the acquisition of a new system is not only a major investment, but a challenging internal project as well, and we offer Service and Support elements to assist you in every phase of that project. From system selection, through technical installation, implementation, user training, ongoing support and consultation, even program customizations to fit your individual business needs, we can be a complete partner in making your system a success. Detailed information about our Implementation Services and System Training can be accessed using the appropriate links.
For those customers who require an ongoing support arrangement, especially those with external audit or Sarbanes-Oxley considerations, we offer annual Maintenance and Support Contracts.
All of our staff have wide-ranging knowledge of the entire MXP product, and we work diligently to ensure that your issues and questions are addressed as rapidly and as efficiently as possible.
Also, over the course of years, we have developed an extensive Knowledgebase of solutions to typical issues. You are welcome to access that library of information using the link at the left, or if you have a current support contract and would like direct assistance, you may log a Support Call via the web, or you may call our direct Support Hotline at 770-876-9505.
If you have a current Maintenance and Support Contract, you may also directly access the latest MXP releases and patches on our Downloads page.